Create or Open a Check

The process for creating/opening a restaurant check consists of the following basic steps.

Some or all of these selections may be available, depending on the Point of Sale (POS) configuration created for your property:

• Enter your Server ID.

You cannot create a check or view open checks for your tables in the restaurant start page without a server ID number.

• Select the Meal Period.

If your system has meal periods, this selection determines what menu items are available.

• Select the Restaurant

if your property has multiple restaurants configured, you will need to choose between them.

• Select the Section.

This is the area of the restaurant where the customers' table is located. Selecting a section limits which tables are listed. All will list all of the tables in the selected restaurant.

• Select the Table.

This is where the customers are seated. The Table list is color coded as follows:

• Blue indicates "Your Table" and for which there is one or more open checks with your Server ID.

Selecting one of your tables opens the Restaurant Check screen for the table, listing all open checks for the table.

• Green indicates an "Open Table", or one for which there is not currently an open check.

• Red indicate a table that is "Not Yours" and for which there is an open check for a different server.

ALTERNATELY, if you are working a counter sale or bar or other type of food/beverage service and you do not need to select a table, restaurant or meal period, you can open a check using the Quick Sale button command, skipping the initial screen altogether.

After the table is selected, the screen changes to show the Restaurant Check screen, allowing you to enter the specific information and customer order information for the check. See Restaurant Check page for more details.

You can also quick add a check to a current table in the restaurant check page. See the Checks section in Modify an Open Restaurant Check.

NOTE: The options available in the Point of Sale (POS) Check interface are determined by how the POS system is configured, and the options created for the system.

If you are having trouble finding the items you need or configuring customer orders easily, contact your manager and/or system administrator. They may be able to adjust the POS configuration to provide more appropriate options. (See Point of Sale (POS) Maintenance - Configuration Overview for more details).

NOTE: While this process creates a holding place for a new check, the check itself is not officially "open" until a menu item is posted to the check. If you close out of the Restaurant Check screen before posting a menu item, you will need to create a new check for the customer's order.